
It sounds as if this internet issue is only the tip of a much bigger mess. It should say something like Windows is activated with a digital license linked to your Microsoft Account. What am I missing?Ĭlick settings/ Windows Update and Security/click Activation on the left. Why do you need to sign in to settings? How? It's not even an option. When I try to sign in via settings, it says that there was an error Is there any other way to check if 10 is tied to my account? I may have done it already awhile back. I've noticed that I can't access the Windows Store or Microsoft Edge as well. I tried connecting my Windows 10 with my MS account, however when I try to sign in via settings, it says that there was an error. I turned on the option to show hidden files & reset the hosts files with admin privileges this time, still no results. Make sure your version of 10 is tied to your MS account. You can use Download the tool and unpack it to a USB drive. In your folder options(advanced settings) the option to show hidden files might not be checked. However, there was an old hosts file in the Back Up folder. Although it might be worth mentioning that when I was resetting the host files, there was no file named "hosts", but when I pasted the "hosts" file I created, I was told that there was already a "hosts" file there & was asked if I wanted to replace it. I just tried both of those options & nothing has changed. Go to Network connections/right click your connection and click properties/ click on IPv4 and then click properties(make sure you don't unselect it) make sure it's set to automatic/do the same with IPv6 and do the same. Press Start/type internet options/ go there/when it's open click on LAN settings and make sure it is set to automatic. Resetting your hosts file might help Windows 8.1 diections also apply to 10 Often when a cable company re-subnets their network, your modem can be stuck on older frequencies which no longer work well with the new subnet.

Request the ISP reset the modem (which causes it to reassign download/upload frequency bands). If that speed test is also slow, you've got a problem either with your modem, or with your cable company's connection to your modem. This will let you isolate if the problem is with your router or something further upstream (modem or cable connection). If you have a separate router/modem, try connecting a computer directly to the modem (might need to reboot the modem after to get it to see the computer). If everything is slow, my first suspect would be your router and/or modem.

This can help determine if the problem is your ISP (slow speeds to certain backbones), or with your equipment (everything is slow). It tests your speed to the different Internet backbones separately.
